All accidents are carefully recorded, and you will be informed and asked to sign an accident form, which we will keep on file for your child’s safety and our records.

In the case of any head injuries, we will contact you immediately, closely monitor your child throughout the day, and provide updates as needed.

In the very unlikely event that your child requires medical attention, we will contact you immediately to inform you and seek your advice before taking any further action.

If a child becomes unwell during the nursery day, we will contact their parent or carer and ask for the child to be collected as soon as possible. While waiting to be picked up, the child will be cared for in a quiet and calm area by their Key Person, ensuring they feel safe and comforted.

The Nursery Manager will assess whether a child is well enough to attend nursery if they are showing signs of illness. This decision is made at the Manager’s discretion and will be based on the child’s overall demeanour and whether they are able to take part in daily activities.

Our priority is always the health and wellbeing of all children and staff, and we appreciate your support in helping us maintain a safe and healthy environment.

At Monkey Puzzle Timperley, we understand the importance of a consistent and comforting sleep routine for young children. We will follow your child’s individual sleep schedule as closely as possible. However, please note that this routine may naturally adjust over time due to the structure of the nursery day and your child’s ongoing developmental needs.

We provide cots for children under the age of one and sleep mats for older children to ensure a safe and restful sleep environment. Clean sheets and blankets are provided by the nursery, but you are very welcome to supply your own bedding if you prefer something familiar for your child.

Supporting your child’s rest and wellbeing is a key part of their day at Monkey Puzzle Timperley, and we are always happy to discuss any changes to their sleep needs with you.

Many of our nurseries offer apprenticeships that enable you to gain a Level 2 or Level 3 childcare qualification while gaining valuable hands-on experience. These apprenticeships provide a great pathway into an Early Years career.

You can learn more about our apprenticeship programmes and how to apply by visiting our website: Monkey Puzzle Apprenticeships.

Working in childcare is more than just a job. It is an opportunity to make a real difference in children’s early experiences and education. The early years sector is one of the most rewarding and dynamic fields, where no two days are the same. If you have a passion for working with children and a strong commitment to keeping them safe, a career in childcare could be the perfect fit for you.

At Monkey Puzzle Timperley we accept babies from the age of three months to two years old.

The SENDCO role is vital in ensuring the best possible educational outcomes for children with special educational needs and disabilities. Practitioners with a Level 3 qualification or above may be considered for this role. If you are interested, please express your interest to the leadership team.

Before your child starts at the nursery, you will be asked to complete a medical questionnaire. This helps us create a personalised care plan to meet your child’s specific needs.

For children requiring long-term medication, you will need to complete the relevant paperwork before we can administer any medication or creams as needed.

For all medication prescribed by a UK registered GP or medical practitioner, even if your child has taken it before, you must keep your child at home for the first 24 hours after the initial dose. This is to ensure they do not have any adverse reactions.

Once your child’s symptoms have improved and they are well enough to return to nursery, we can continue administering the minimum required dose of medication, provided the necessary paperwork has been completed.